Regular preventive maintenance and calibration of your test equipment is an essential component for availability, longevity and reliable measurement results.
In order to meet the requirements for guaranteed availability of the test equipment, we offer you the option of concluding a service contract with us.
| ✔ WARRANTY | Automatic extension of the warranty |
| ✔ MAINTENANCE | Maintenance and calibration according to checklist |
| ✔ PRICE GUARANTEE | Package price with price guarantee on installation services |
| ✔ UPDATES | Free software updates |
| ✔ SPARE PARTS | Automatic discount benefits on all spare parts orders |
| ✔ SEMINARS | 50% discount on our seminars and webinars |
| ✔ CUSTOMER PORTAL | Free use of our customer portal serviceCONNECT |
| ✔ SCHEDULING | Appointment monitoring and preferential treatment in the scheduling of non-scheduled repairs and periodic maintenance |
Our service agreements are individually adapted to your requirements.
For example, you have the option of choosing between the following two maintenance packages
and integrate them into the service agreement:
SERVICE BASIC PLUS
Maintenance with factory calibration protocol: Maintenance and calibration of the instrument with traceable measuring devices, including statistical measurement uncertainty, which has been determined by an evaluation of the statistical measurands on several different instruments.
After successful completion a factory calibration protocol (inspection protocol) will be provided.
SERVICE ISO 17025
Maintenance and calibration of the instrument with traceable measuring devices, including an indication of the lowest measurement uncertainty, which has been determined directly at the test device on site.
After successful completion a verification report will be provided in accordance with the requirements of ISO 17025.
Your GOETTFERT instrument has to change location?
Many aspects need to be considered in order to avoid damage of the instrument and to assure the highest accuracy of our testing instruments once they are started up again.
Our experienced team of service engineers are here to help you. Please contact us as soon as you are planning the move.
