Unser Serviceangebot

In order to meet the requirements for guaranteed availability of the test equipment, we offer you the option of concluding a service contract with us.

Request an individual quote


Service Contract

Best advice and sustainable support

Regular preventive maintenance and calibration of your test equipment is an essential component for availability, longevity and reliable measurement results.

 

Automatic extension of the warranty

 

 

Maintenance and calibration according to checklist

 

 

Package price with price guarantee on installation services

 

 

Free software updates

 

 

Automatic discount benefits on all spare parts orders

 

 

50% discount on our trainings

 

 

Free use of our customer portal serviceCONNECT

 

 

Appointment monitoring and preferential treatment in the scheduling of non-scheduled repairs and periodic maintenance

 


individually adapted to your requirements

Our service agreements

For example, you have the option of choosing between the following two maintenance packages and integrate them into the service agreement:

 

SERVICE BASIC +

Maintenance of the instrument with traceable measuring devices.

After successful completion a factory calibration protocol (inspection protocol) will be provided. The inpection protocol does not constitute an accredited test report or calibration certificate.

SERVICE ISO 17025

Maintenance and calibration of the instrument with traceable measuring devices, including an indication of the lowest measurement uncertainty, which has been determined directly at the test device on site. 

After successful completion a verification report will be provided in accordance with the requirements to the ISO/IEC 17025 of the DAkkS.


Moving your machine

Your GOETTFERT instrument has to change location?

Many aspects need to be considered in order to avoid damage of the instrument and to assure the highest accuracy of our testing instruments once they are started up again.

Our experienced team of service engineers are here to help you. Please contact us as soon as you are planning the move.

Please don't hesitate to contact us


Sales Service