What is serviceCONNECT?

serviceCONNECT is a platform for your GÖTTFERT testing instrument. The service solution enables our users to send service requests for the test equipment to the GÖTTFERT customer service quickly, easily and specifically. All you need is a smartphone, tablet or your office PC, an internet access and you can contact our service department via the portal.
After a simple registration you will have an insight into many service topics around your testing device and will benefit from our High Quality Service.

 

Our system - your advantage

  • Preferred service processing
  • Quick and easy registration of your test device
  • Overview and tracking of your service requests, information on current status
  • Overview of all GÖTTFERT devices
  • Documents relating to the device, such as operating instructions, circuit diagrams, spare parts lists
  • Easy and fast communication with chat and video function
  • Communication with GÖTTFERT via PC and Smartphone
  • Direct line to our service experts
  • Fast reaction times thanks to mobile working directly on site at the machine

Links to Browser-, Android- and iOS-Version

PC Browser: Click here .

Google Android: Click here and confirm the installation from "unknown source". 

Apple iOS: Click here and go to "Settings" -> "General" -> "Device Management" -> Trust serviceCONNECT after installation.

Questions or problems with serviceCONNECT?

Please contact via mail serviceconnect@goettfert.de or

via phone +49 (0) 62 81 408-333


Sales Service